Melles Griot The Practical Application of Light
Search  
Contact Us
Home
Buy Online
Product Information
Request Literature
Downloads
Contact Us
About Us
News/Events
Promotions
Job Opportunities
Help
My Account
You Are Here: Home > Contact Us > Material Returns & Service


Warranty Policy

All standard products purchased from Melles Griot Photonics Components Group or sold via Online Sales (excluding sale items) can be returned to Melles Griot within 30 days. If one of these products does not meet your expectations, just send it back within 30 days for either exchange or refund (a restocking fee may apply). For all other purchases, please contact the Melles Griot office from whom you purchased your product to verify your warranty terms.

Returns and Exchanges

Returns and exchanges for standard catalog products purchased from Melles Griot Photonic Components Group or sold via Online Sales (excluding sale items) will be accepted according to the Melles Griot standard return/exchange policy or as provided under warranties. Please contact the Melles Griot office from whom you purchased the part for a return authorization number prior to returning any item. For items purchased on-line, please contact online sales for a return authorization number. Clearly mark the outside of the package with this number. Products must be returned to us in good condition with shipping charges prepaid. A reasonable restocking fee may be charged on all products accepted by us for return to stock. Unfortunately, we may be unable to accept the return of non-catalog items or catalog parts purchased in OEM quantities.

Service and Repair

Instruments:
United States
Melles Griot Optics Group
55 Science Parkway
Rochester, NY 14620
1-800-775-7558 / (760) 585-244-7220
FAX: (585) 244-6292
E-mail Us

Europe
Melles Griot BV
Aalsbergen 2, 6942 SE Didam
P.O. Box 272, 6900 AG Zevenaar
+800 01 MELLES (+800 01 635537)
(0316) 333041
FAX: (0316) 528187
E-mail Us

Asia
Melles Griot KK
Pine Building 3F, 3-11-2 Shibuya
Shibuya-ku,Tokyo 150, Japan
(03) 3407-3614
FAX: (03) 3486-0923
E-mail Us



Lasers:
Qualified Service Centers

United States
Melles Griot Laser Group
2051 Palomar Airport Road, 200
Carlsbad, California 92011
1-800-645-2737 / (760) 438-2131
FAX: (760) 438-5208
E-mail Us

Melles Griot Electro-Optics
2605 Trade Centre Avenue
Longmont, CO 80503
1-800-326-4363 / (720) 494-9420
FAX: (720) 494-9432
E-mail Us

Europe
Melles Griot BV
Aalsbergen 2, 6942 SE Didam
P.O. Box 272, 6900 AG Zevenaar
+800 01 MELLES (+800 01 635537)
(0316) 333041
FAX: (0316) 528187
E-mail Us

Asia
Pneum Mary Haim Bldg. 1F
5-15-3 Minami Koshigaya
Koshigaya-Shi, Sitama-Ken 343-0845 Japan
+81-4-89-85-2720
FAX: +81-4-89-85-2721
E-mail: info@pneum.co.jp
www.pneum.co.jp